Main Commercial Kitchen & Refrigeration Sales & Service

Customer Satisfaction Survey

Work Order Number *

1. Was the office staff informative and polite? *

2. Was your service technician polite and courteous? *

3. Did you feel confident in your service technician's ability to properly diagnosis your malfunctioning piece of equipment? *

4. Did you feel that the service technician was working in a timely and efficiently manor? *

5. On a scale from 1-5, how would you rate your overall experience with Main Commercial? *

6. Do you feel you were provided adequate information on parts availability, and all delivery options available for parts delivery? *

7. Do you feel the service technicians return for repairs was completed in a timely fashion? *

8. Do you feel the service technician and the office staff informed you properly on the hours needed for the completion of your repair? *

9. Did the service technician provide you with a repair quote at the end of the diagnosis? *

Questions or Comments?